Returns and Refund Policy
Our returns and refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it unless faulty.
Non-returnable items:
- Gift cards
- Downloadable software products
- Donations
To complete your return, we require a receipt or proof of purchase, please send these to hello@powerisbananas.com along with your reason for return and we will reply with details of how to send your item back to us.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.